Shipping policy

Free standard shipping on all NZ orders over $250

Free standard shipping on all international orders over $350

CLICK + COLLECT:
WE-AR offers a Click and Collect service for ordering online, available to all our customers in Auckland and Waiheke Island, New Zealand. Enjoy the convenience of ordering online and collecting your garments from your nearest store when it suits you. Simply select CLICK + COLLECT and your store preference on checkout.

We will email you when your order is in store, which will be within 24 hours of placing it, excluding weekends. Please bring your order confirmation with you for collection.

STANDARD SHIPPING:
New Zealand: Tracked courier service $8.00 (target delivery 1-3 working days)

Australia: Un-tracked International Air $10.00 (target delivery 3-6 working days)

Rest of World: Un-tracked International Air $20.00 (target delivery 3-10 working days)

International Air has a 3–10 day delivery target to over 220 destinations including PO boxes and rural areas worldwide. Please be aware that this is an untracked service and is insured for a maximum of NZ $250 only for lost parcels. For a fully tracked international service please select the Courier option at checkout.

Please note that yoga mats may incur higher shipping charges due to weight and size.

COURIER:
New Zealand: Tracked Overnight shipping courier $15.00*

Australia: Tracked International economy courier $28.00 (target delivery 2-3 working days)

Rest of World: Tracked International economy courier $48.00 (target delivery 2-6 working days)

WE-AR shipping out the WE-AR love on business days, Monday to Friday, excluding statutory holidays in New Zealand.

Once your order has been received, it will be dispatched within 1 - 2 working days. You will be sent an email as soon as your order has been dispatched. *Please note, during sale periods and statutory holidays, your purchase may be subject to a delay. Please allow a minimum of 2 working days for processing and dispatch.

* Overnight shipping is only available for orders received before 12noon NZ time.

Possible delays and/or extra duties or taxes: All international orders please note, once your order has left New Zealand it may be subject to customs clearance procedures which can cause delays beyond our original delivery estimates. Please check with your local customs office in regards to any duties or taxes you may need to pay upon delivery. WE-AR are not liable for any import related charges once the order has left New Zealand.

If you would like to speak to one of our team before ordering, please do not hesitate to give us a phone call on +64 (9) 378 8140 (10am to 5.30pm Monday to Friday, New Zealand) or email us at we-ar@we-ar.com, we will be happy to answer any questions.